The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Jul 18, 2024 - 03:22 PDT
Update
We are continuing to work on resolving this issue where customers are unable to download Autodesk products using the 'Autodesk Assistant' feature, as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 18, 2024 - 02:48 PDT
Identified
We have identified the cause of the issue where customers are unable to download Autodesk products using the 'Autodesk Assistant' feature. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 18, 2024 - 01:48 PDT
Update
We are continuing to investigate an issue where customers are unable to download Autodesk products using the 'Autodesk Assistant' feature. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 18, 2024 - 00:46 PDT
Update
We are investigating an issue where customers are unable to download Autodesk products using the 'Autodesk Assistant' feature. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 17, 2024 - 23:24 PDT
Investigating
We are investigating an issue where customers are unable to download Autodesk products using the 'Autodesk Assistant' feature. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Jul 17, 2024 - 23:15 PDT
This incident affected: Autodesk Business Systems (Autodesk Account).