The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Posted Oct 30, 2025 - 15:47 PDT
Identified
We have identified the cause of the issue where Education customers are unable to add or renew Fusion product from their Autodesk account. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 30, 2025 - 14:55 PDT
Update
We are continuing to investigate an issue where Education customers are unable to add or renew Fusion product from their Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 30, 2025 - 13:55 PDT
Investigating
We are investigating reports of an issue where Education customers are unable to add or renew Fusion product from their Autodesk account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Posted Oct 30, 2025 - 12:55 PDT
This incident affected: Autodesk Business Systems (Autodesk account).