On October 10, 2025 at 10:30 PM PDT, Autodesk identified an issue where customers were unable to create cases via webform in multiple Autodesk products in the US region. Once the issue was resolved on October 14, 2025 at 10:20 AM PDT, all products, returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Posted Oct 14, 2025 - 12:11 PDT
This incident affected: Autodesk Construction Cloud Platform (ACC Admin Console, ACC AutoSpecs, ACC Cost Management, ACC Data Connector, ACC Insight, Autodesk Build, Autodesk Docs, Autodesk Takeoff, BuildingConnected, ProEst, TradeTapp) and PlanGrid (PlanGrid).