All Systems Operational
*Autodesk System Maintenance* ? Operational
A360 ? Operational
A360 Mobile ? Operational
ACC Admin Console ? Operational
ACC Admin Console (Europe) ? Operational
ACC AutoSpecs ? Operational
ACC Reports ? Operational
ACC Reports (Europe) ? Operational
APS - Data Exchange ? Operational
APS - Data Management ? Operational
APS - Design Automation ? Operational
APS - Developer Portal ? Operational
APS - Manufacturing Data Model ? Operational
APS - Model Derivative ? Operational
APS - Webhooks ? Operational
AutoCAD Online Services ? Operational
AutoCAD Web ? Operational
Autodesk App Store ? Operational
Autodesk BIM Collaborate ? Operational
Autodesk BIM Collaborate (Europe) ? Operational
Autodesk Build ? Operational
Autodesk Build (Europe) ? Operational
Autodesk Business Systems ? Operational
Autodesk Construction Cloud Data Connector ? Operational
Autodesk Construction Cloud Data Connector (Europe) ? Operational
Autodesk Docs ? Operational
Autodesk Docs (Europe) ? Operational
Autodesk Drive ? Operational
Autodesk Takeoff ? Operational
Autodesk Takeoff (Europe) ? Operational
Autodesk Tandem™ ? Operational
AVA ? Operational
BIM 360 Account Administration ? Operational
BIM 360 Account Administration (Europe) ? Operational
BIM 360 Cost Management ? Operational
BIM 360 Cost Management (Europe) ? Operational
BIM 360 Design Collaboration ? Operational
BIM 360 Design Collaboration (Europe) ? Operational
BIM 360 Docs ? Operational
BIM 360 Docs (Europe) ? Operational
BIM 360 Field ? Operational
BIM 360 Field (Europe) ? Operational
BIM 360 Field Management ? Operational
BIM 360 Field Management (Europe) ? Operational
BIM 360 Insight ? Operational
BIM 360 Insight (Europe) ? Operational
BIM 360 Glue ? Operational
BIM 360 Glue (Europe) ? Operational
BIM 360 Model Coordination ? Operational
BIM 360 Model Coordination (Europe) ? Operational
BIM 360 Ops ? Operational
BIM 360 Plan ? Operational
BIM 360 Project Home ? Operational
BIM 360 Project Home (Europe) ? Operational
BIM 360 Project Management ? Operational
BIM 360 Project Management (Europe) ? Operational
BIM 360 Reports ? Operational
BIM 360 Reports (Europe) ? Operational
BIM 360 Team Mobile ? Operational
BuildingConnected ? Operational
CER v2 services ? Operational
CFD Cloud Service ? Operational
Character Generator ? Operational
Civil 3D Online Services ? Operational
Cloud Rendering ? Operational
Collaboration for AutoCAD Plant 3D ? Operational
Collaboration for AutoCAD Plant 3D (Europe) ? Operational
Digital Workplace ? Operational
Dynamo Machine Learning ? Operational
Dynamo Package Manager ? Operational
Factory Design Warehouse ? Operational
FormIt ? Operational
Fusion ? Operational
Fusion Manage ? Operational
Fusion Mobile ? Operational
Fusion HQ ? Operational
Fusion Online ? Operational
Fusion Team / BIM 360 Team ? Operational
Generative Design ? Operational
InfraWorks ? Operational
Instructables ? Operational
Library.io ? Operational
Licensing & Entitlement ? Operational
Moldflow Cloud Service Operational
My Profile and Settings ? Operational
Plant Collaboration Services (based on BIM 360 Team) ? Operational
Fusion Operations ? Operational
Pype AutoSpecs ? Operational
Pype Closeout ? Operational
Pype eBinder ? Operational
Pype SmartPlans ? Operational
ReCap Services ? Operational
Revit Cloud Model Upgrade ? Operational
Revit Cloud Worksharing / Cloud Models ? Operational
Revit Cloud Worksharing / Cloud Models (Europe) ? Operational
Tinkercad ? Operational
TradeTapp ? Operational
Upchain ? Operational
Vault Gateway ? Operational
User Profile Operational
ACC Specifications ? Operational
Informed Design for Revit ? Operational
Informed Design for Inventor ? Operational
Informed Design Web App ? Operational
ACC My Home (Europe) ? Operational
ACC My Home ? Operational
Revit Cloud Worksharing / Cloud Models (Australia) ? Operational
ACC Admin Console (Australia) ? Operational
Collaboration for AutoCAD Plant 3D (Australia) ? Operational
ACC Cost Management (Australia) ? Operational
Autodesk Docs (Australia) ? Operational
ACC Reports (Australia) ? Operational
ACC Insight (Australia) ? Operational
Autodesk Construction Cloud Data Connector (Australia) ? Operational
Autodesk Build (Australia) ? Operational
ACC My Home (Australia) ? Operational
APS - Data Management (Australia) ? Operational
ACC Cost Management (Europe) ? Operational
ACC Cost Management ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance - ACC AutoSpecs Mar 30, 2024 21:00-23:00 PDT
Autodesk will perform scheduled maintenance for ACC AutoSpecs on March 30, 2024 from 09:00 PM PDT until 11:00 PM PDT to improve platform resiliency. During this time ACC AutoSpecs will be unavailable. We apologize for any inconvenience caused during this time.
Posted on Mar 16, 2024 - 17:31 PDT
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 28, 10:47 PDT
Identified - We have identified the cause of the issue with Multiple Autodesk Construction Cloud (ACC) products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 28, 10:37 PDT
Investigating - We are investigating an issue with Multiple Autodesk Construction Cloud (ACC) products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 28, 10:28 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 28, 10:47 PDT
Identified - We have identified the cause of the issue with Multiple Autodesk Construction Cloud (ACC) products. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 28, 10:37 PDT
Investigating - We are investigating an issue with Multiple Autodesk Construction Cloud (ACC) products. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 28, 10:28 PDT
Mar 27, 2024
Resolved - On March 24, 2024 at 10:20 AM PDT, Autodesk identified an issue where customers were seeing an error page when trying to open Fusion Design. Once the issue was resolved at March 25, 2024 at 6:04 PM PDT Fusion Design returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 27, 02:42 PDT
Mar 26, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 26, 12:18 PDT
Identified - We are continuing to work on resolving this issue where customers are experiencing slowness and other issues while using ACC Specifications in the Australia region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 26, 11:28 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 26, 11:20 PDT
Update - We are continuing to work on resolving this issue customers are experiencing problems using 'Specifications' in Autodesk Build, Autodesk Build (Australia) and ACC Specifications as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 26, 10:43 PDT
Identified - We have identified the cause of the issue where customers are experiencing problems using 'Specifications' in Autodesk Build, Autodesk Build (Australia) and ACC Specifications. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 26, 09:38 PDT
Update - We are investigating an issue where customers cannot use 'Specification' tab in Autodesk Build and Autodesk Build (Australia). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 26, 08:55 PDT
Investigating - We are investigating an issue where customers cannot use 'Specification' tab in Autodesk Build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 26, 08:51 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 26, 11:04 PDT
Investigating - We are investigating reports where customers are experiencing intermittent issues when saving Configured Designs, and they are also noticing that Automated Modeling, Generative Design Previewer, and Signal Integrity Extension jobs on Fusion are failing unexpectedly. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 26, 10:16 PDT
Resolved - On March 26, 2024 at 05:04 AM PDT, Autodesk identified an issue where customers were experiencing degraded performance to access folder content in projects on Fusion Team / BIM 360 Team, Fusion Online, Fusion Mobile and Fusion. Once the issue was resolved at March 26, 2024 at 05:17 AM PDT, Fusion Team / BIM 360 Team, Fusion Online, Fusion Mobile and Fusion returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 26, 06:09 PDT
Mar 25, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 25, 14:18 PDT
Update - We are continuing to work on resolving this issue where customers are having difficulty using Revit Cloud Worksharing / Cloud Models, Revit Cloud Worksharing / Cloud Models (Europe), Autodesk Construction Cloud Data Connector, Autodesk Construction Cloud Data Connector (Europe) and InfraWorks. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 25, 13:58 PDT
Identified - We have identified the cause of the issue where customers are having difficulties using Revit Cloud Worksharing / Cloud Models, Revit Cloud Worksharing / Cloud Models (Europe), Autodesk Construction Cloud Data Connector and Autodesk Construction Cloud Data Connector (Europe). Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 25, 13:13 PDT
Investigating - We are investigating an issue where customers are unable to publish models on Revit Cloud Worksharing / Cloud Models and Revit Cloud Worksharing / Cloud Models (Europe). We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 25, 12:41 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 25, 14:08 PDT
Investigating - We are investigating an issue where customers are unable to perform a search on Autodesk platform services. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 25, 13:57 PDT
Resolved - On March 25, 2024 at 12:45 PM PDT, Autodesk identified an issue where customers were unable to login to Autodesk Construction Cloud (ACC) services in the Australia region. Once the issue was resolved at 2:15 PM PDT, Autodesk Construction Cloud (ACC) services returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 25, 13:28 PDT
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024
Resolved - On March 21, 2024 at 2:04 PM PDT, Autodesk identified an issue where customers were unable to login to Autodesk Construction Cloud (ACC) services in the Australia region. Once the issue was resolved at 3:07 PM PDT, Autodesk Construction Cloud (ACC) services returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 21, 15:46 PDT
Resolved - On March 21, 2024 at 12:15 PM PDT Autodesk identified an issue where customers were experiencing intermittent slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region. Once the issue was resolved at 12:23 PM PDT , Autodesk Construction Cloud (ACC) services returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 21, 12:59 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 21, 05:35 PDT
Identified - We have identified the cause of the issue where customers are experiencing latency while exporting design files in A360. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 21, 04:54 PDT
Update - We are continuing to investigate the issue where customers are experiencing latency while exporting design files in A360. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 21, 04:30 PDT
Investigating - We are investigating an issue where customers are facing a latency while exporting design files in A360. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 21, 03:30 PDT
Mar 20, 2024
Resolved - On March 20, 2024 at 10:17 AM PDT, Autodesk identified an issue where customers were unable to access project and folder contents on Fusion Team / BIM 360 Team. Once the issue was resolved at 10:40 AM PDT, Fusion Team / BIM 360 Team returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 20, 11:04 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 20, 10:41 PDT
Investigating - We are investigating an issue with customers are experiencing slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 20, 10:41 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 20, 07:17 PDT
Update - We are continuing to investigate an issue where customers are experiencing slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 20, 06:18 PDT
Investigating - We are investigating an issue where customers are experiencing slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 20, 05:51 PDT
Postmortem - Read details
Mar 20, 05:14 PDT
Resolved - On Sunday, January 21, 2024 at 11:11 PM PST, Autodesk identified an issue where customers were unable to upload pictures to 'daily logs' in BIM 360 Field Management using Mobile phone or computer in US region. Once the issue was resolved on January 22, at 03:05 AM PST, BIM 360 Field Management returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 20, 04:49 PDT
Mar 19, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 19, 14:58 PDT
Monitoring - We have implemented a solution to resolve the issue where customers are experiencing slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region. Our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 19, 14:20 PDT
Update - We are continuing to investigate an issue where customers are experiencing slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 19, 13:17 PDT
Update - We are investigating an issue where customers are experiencing slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 19, 12:18 PDT
Update - We are investigating an issue where customers are experiencing slow loading times and performance issues while using Autodesk Construction Cloud (ACC) services in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 19, 11:17 PDT
Investigating - We are investigating an issue with multiple ACC services in the US Region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 19, 10:58 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 19, 01:56 PDT
Investigating - We are continuing to investigate an issue where customers are unable to access meetings in BIM 360 Project Management in US and European Union. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 19, 01:45 PDT
Mar 18, 2024
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 18, 04:14 PDT
Monitoring - We have implemented a solution to resolve the issue where TokenFlex and premium customers are unable to raise cases on the Autodesk customer support portal and our team is currently monitoring the situation. We will provide an update as soon as we have more information to share.
Mar 18, 02:44 PDT
Update - We are continuing to work on resolving this issue where TokenFlex and premium customers are unable to raise support cases on the Autodesk customer support portal as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 18, 01:35 PDT
Update - We are continuing to work on resolving this issue, where customers are unable to connect to the customer support portal, as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 18, 00:52 PDT
Update - We are continuing to work on resolving this issue, where customers are unable to connect to the customer support portal, as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 17, 23:50 PDT
Identified - We are continuing to work on resolving this issue where customers are unable to connect to the customer support portal as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 17, 22:53 PDT
Update - We are continuing to investigate an issue where customers are unable to connect to the customer support portal. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 17, 21:52 PDT
Investigating - We are investigating reports of customers in Australia experiencing an issue where they are unable to connect to the customer support portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 17, 20:51 PDT
Mar 17, 2024
Mar 16, 2024
Resolved - On March 16, 2024, at 03:13 PM PDT, Autodesk identified an issue where customers were unable to login or load pages on the Autodesk Appstore. Once the issue was resolved at 03:20 PM PDT, the Autodesk App Store returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Mar 16, 16:37 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 16, 10:58 PDT
Update - We are continuing to work on resolving this issue where customers are facing delays in processing scheduled jobs within the Autodesk Construction Cloud Data Connector in the North American region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 16, 10:50 PDT
Update - We are continuing to work on resolving this issue where customers are facing delays in processing scheduled jobs within the Autodesk Construction Cloud Data Connector in the North American region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 16, 09:49 PDT
Update - We are continuing to work on resolving this issue where customers are encountering some delays in job processing within the Autodesk Construction Cloud Data Connector in the North American region as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 16, 08:49 PDT
Identified - We have identified the cause of the issue where Customers are encountering some delays in job processing within the Autodesk Construction Cloud Data Connector in the North American region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 16, 07:49 PDT
Investigating - We are investigating an issue with Autodesk Construction Cloud Data Connector. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Mar 16, 06:56 PDT
Mar 15, 2024
Completed - The scheduled maintenance has been completed.
Mar 15, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 21:00 PDT
Scheduled - Autodesk will be performing urgent system maintenance on March 15, 2024 from 09:00 PM PDT until 10:00 PM PDT. During this time partners and customers may encounter interruptions when accessing the Partner application and the 'View My Support Case' page. We apologize for the short notice and any inconvenience caused during this time. Thank you for your patience and understanding.
Mar 14, 17:27 PDT
Resolved - The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Mar 15, 11:42 PDT
Monitoring - We have implemented a solution to resolve the issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration. ACC Admin Console, TradeTapp, BuildingConnected. Our team is currently monitoring the situation.
Mar 14, 17:24 PDT
Update - We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration. ACC Admin Console, TradeTapp, BuildingConnected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 14, 16:50 PDT
Update - We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration. ACC Admin Console, TradeTapp, BuildingConnected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 14, 15:51 PDT
Update - We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration. ACC Admin Console, TradeTapp, BuildingConnected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 14, 14:55 PDT
Update - We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration. ACC Admin Console, TradeTapp, BuildingConnected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 14, 13:45 PDT
Update - We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration. ACC Admin Console, TradeTapp, BuildingConnected. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 14, 13:29 PDT
Update - We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration, ACC Admin Console. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 14, 11:56 PDT
Identified - We have identified the cause of the intermittent issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration, ACC Admin Console. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 14, 10:49 PDT
Investigating - We are investigating an issue where customers are unable to load projects and are experiencing slowness while using BIM 360 Account Administration and ACC Admin Console. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
Mar 14, 09:46 PDT